Some of the top FIFA 22 Ultimate Team traders have spoken out about their accounts being hacked, with coins, points and other information stolen. Almost all of the FUT traders that have been recently hacked are on the top 100 list, leading to speculation that these may be targeted attacks.
Leading PlayStation trader FUT Donkey became the most recent victim of these hacks. Despite enabling the two-factor authentication, FUT Donkey confirmed that his account was hacked.
“They told me not to worry that I won’t get hacked again and I am safe, which is funny because they just let me get hacked,” FUT Donkey said on his experience with the EA support chat.
Players have also organized a petition challenging EA Sports FIFA to address hacking and improve the customer service system.
This hacking thing has really pissed me off. I did a good comparison on stream today
Its like ive locked all my work tools to do my job in my work van. Only for the van company to go ahead and hand the keys to a random person on the street without informing me
— bateson87 (@bateson87) January 2, 2022
Woke up this morning to see my account has also been hacked 🙂 what a lovely start to 2022
— FG (@fut_fg) January 2, 2022
How FIFA Ultimate Team traders’ accounts are being hacked
Reports show that hackers directly contact EA Help, claiming to have been locked out of their account after obtaining other people’s PlayStation ID or Gamertag. Some of these hackers have been able to convince EA Help to send a password reset link and the email associated with the Gamertag. With the email and reset password obtained, these hackers then log into the account and wipe out the FUT coins.
“I told EA live chat two times to add notes to my account to put that my account was being targeted by hackers and to not change any details, and they still did it,” FUT Donkey said in a tweet. “Nothing more I could have done and tbh I shouldn’t have to do anything. It is basic security, disgusting stuff.”
I told EA live chat 2 times to add notes to my account to put that my account was being targeted by hackers and to not change any details, and they still did it. Nothing more I could have done and tbh I shouldn't have to do anything. It is basic security, disgusting stuff.
— FUT Donkey (@FUTDonkey) January 5, 2022
Additionally, FUT Donkey tweeted that his email address was used to sign up for several sites without his permission.
EA leaked my email address to some random guy with no verification or anything, he then used it to sign up to loads of random sites like IMDB, Quora, Pornhub etc. These guys are breaking GDPR laws and they don't care lol pic.twitter.com/4WVHu7Zc2Z
— FUT Donkey (@FUTDonkey) January 2, 2022