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Recently, a new update for Call of Duty: Warzone Pacific went live. This update introduced a copious amount of weapon balancing changes, mostly for Vanguard guns, and other bug fixes. This is mainly in preparation for the new Festive Fervor event, which goes live on Dec. 17 in both Warzone Pacific and Vanguard. While the update fixed many issues in the game, it also caused a new problem for certain players. After downloading the update, some players got a “network service failed” error in Warzone Pacific.

At first, there was no explanation for why this error message was showing for some players but not others. The group that didn’t receive the error message could play Warzone Pacific as normally as before. However, the group that couldn’t play were stonewalled by this specific error message. After some digging, it seems players that are receiving the error message will have to upgrade their Xbox Live subscription.

The network service failed error in Warzone Pacific

According to several player reports, the network service failed error directly relates to Xbox Live Gold. It seems that if players don’t have this monthly subscription, they can’t log in to Warzone Pacific. This was originally a requirement to play Warzone, but it hasn’t been one since free-to-play games no longer needed a subscription on Xbox consoles.

For some reason, that’s been reversed with the recent update in Warzone Pacific. There’s no comment from Activision or Xbox if this was an intended change or not. However, for now, players that don’t have Xbox Live Gold, which costs $9.99 a month, can’t play the battle royale.

On the PlayStation side of things, it seems that the recent update hasn’t changed much. However, players are reporting that other issues are preventing them from logging on. Error messages such as “content package is no longer available” have begun to pop up for certain players. The current fix for these issues seems to be completely reinstalling Warzone Pacific.

Raven Software will likely release a new update in the coming week or so. Hopefully, they address these new concerns for the console version of Warzone Pacific.

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